Urban Forestry

Urban Forestry operates a Customer Satisfaction Survey once a year carried out by BenchmarQ - QMS. The last was done in March 2009 in which we were awarded a Silver Cerificate, over the years we have achieved four Silver Awards and five Gold Awards for our customer satisfaction.

Comments made by customers:

'Simply the best Tree Surgeons we have ever used'

'We don't use any others, they are the ones we need, simply the best'

'The tree cutting I had was done quickly, efficiently and well'

'They are knowledgeable and give good advice'

'Lovely people to deal with, excellent service'

'Very good company, reliable and good value'

'Very good all round'

'We had a tall poplar tree blown down in an overnight gale and it had fallen across a neighbour's garden. We noticed UF working nearby and phoned our office to describe their situation. They responded with our request for help, an arborist called to assess the situation and a team came along that same afternoon to clear the fallen tree'